If you’re in the military, you’ve probably seen the error message: “Message sent to ‘army.’
Sorry, but this command has not been answered.”
This message is meant to remind you that your Army email has not yet been forwarded to the Army’s email address.
But it also means that the Army is not responding to your Army message.
If you’ve sent an email and your Army inbox does not respond to your email, it means that you may have inadvertently sent an Army message to the wrong address.
If your email is not forwarded, it could result in an investigation by the Department of Defense’s Office of Special Counsel.
If this happens to you, the first thing you need to do is look at the Army email you sent and verify that it is correct.
For example, if you sent an initial email message, you may want to double-check the address you used for the Army to ensure that the message was sent properly.
To do this, click on the “Confirm Email” button on the left side of your email inbox and then type in the email address that was used to send your email.
If it is a correct email address, you should see a “Confirmation” message on the screen that says, “Confirmed.”
If it isn’t, you need a better way to confirm your email address is correct, so follow the steps below.
Verify Email Address First, verify that the email you received is from the correct address.
To find the correct email, click the “More Info” link at the bottom of your inbox and select the “Account” tab.
If the email has been sent to the address listed in your email signature, it should appear in the “Mailing Address” column.
If not, it may be due to a spelling error or typo.
If so, contact your local Army email office to confirm.
To verify that your email was sent correctly, you can use the following steps: Enter the name of the email account that you are sending the message to.
In the “Body” section, enter the email that you received.
For this example, we’ll use the email @army.mil.
Enter the “Subject” field of the message.
Enter your Army address.
Enter a space-separated list of your Army addresses.
Check the box next to your address to confirm the message is correct (this is the Army address).
Check the “Send” box.
If all of the steps are successful, you will see an error message stating that you have not received the message and the message will not be forwarded to your inbox.
Verify the Address If you do not see the error, then you may be able to find your email by following these steps: Click on the “@army” link next to the “Email Address” field.
If a message appears in your inbox, you are now able to see the correct message.
To view the email, type in your Army password, and then click the green “View Email” link.
If everything goes well, you’ll see a green “Confirming” box at the top of your screen.
This indicates that the mail was forwarded successfully.
If, after you confirm your message, there are errors or other issues, contact the email service provider to find out how to correct the problem.
If possible, try using another address for your Army emails.
To determine if the email was forwarded correctly, use the “Address Type” box in the upper right corner of your “Mail To” box and check the box to indicate that you want the message sent to your “Home” address.
The email will be forwarded from your “home” address to the correct account, so it’s important to make sure the address is the correct one.
If an address that you can’t remember is listed, it is usually due to spelling errors or typos.
To correct the issue, follow the instructions in this article to make the correct change.
If errors persist, contact an Army email service representative.
The following steps are not necessary if you already sent the email to the proper address.
When you send an email from your Army account, it will not appear in your “mailing address” field in the inbox.
You will receive a “Sent” or “Pending” email from the Army mail address, which will not have the correct name.
In this situation, you might want to check your spam folder.
For more information on how to verify your Army mail account, see the next section, “Resolved Error: Your Mail Account is Invalid.”